/hvaonline/posts/list/44.html JForum - http://www.jforum.net JD: Providing help and advice to customers using your organisation's products or services; Communicating courteously with customers by telephone, email, letter and face to face; Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill; Reports and analysis the customer service that your organisation provides; visiting customers to provide a one-to-one service; developing feedback or complaints procedures for customers to use; developing customer service procedures, policies and standards for your organisation or department; meeting with other managers to discuss possible improvements to customer service; JR: Team Management Customer Service Support 24/24 Technical and Business Communication Process Teamwork Please contact me via skype for more infos: tho.lai Or send CV to: tholai.hr@gmail.com]]> /hvaonline/posts/list/41459.html#256906 /hvaonline/posts/list/41459.html#256906 GMT